Product Support and New Feature Requests
If you are a customer or partner, you can submit your product related question to customer support via WestScope’s Customer Service Center (requires login). To access, click here.

Product Manuals
Product manuals are available to Westbury customers and partners via the downloads page.  Note that you must be a registered customer or partner in order to download product manuals.

Support Policy
Westbury’s Support Policy provides guidelines for product support throughout the product life. The Support Policy helps customers to maximize the management of their IT investments and strategically plan for a successful IT future. Click here for the Westbury Support Policy document.

Supported Platforms
In the documents below, you will find an overview of the software platforms such as operating systems, browsers, web servers, databases, Java versions, HP Service Desk versions and data sources supported by the Westbury solutions.

 

All support services for Westbury’s products are available via Westbury Support.